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    Student Services Survey
    Win a $100 Gift Certificate!


    Here’s How to Win Seneca Bookstore Gift Certificates:

    As part of our effort to better serve students of Seneca College, the Office of Strategic Planning is conducting the following survey. Below, you will find a series of questions referring to the services of one department, randomly selected for you to complete. Your input is very important to us. Each department will receive the results of this survey and use this vital information for setting service standards and improving services college-wide. You can make a difference right now!

    Your survey response is anonymous. If you complete the survey, it will automatically be severed from your personal information — only Semester, School, Faculty and Campus will be connected to the survey (we need this information to assist us in assessing the data in order that we can better meet your needs). The survey data is transferred into a separate data file from which statistical information can be tabulated.

    If you choose to complete the survey, your student identification number only will also be transferred to another separate data file. Student identification numbers will be drawn from this file for gift certificates at the College Bookstore as a measure of our appreciation that you took the time to complete the survey. At the end of October, a draw will be held for a total of ten $100 gift certificates!!

    If you have any questions about the survey methodology or privacy issues, please contact the Office of Strategic Planning at (416) 491-5050 extension 2068.

    This survey will take approximately 5 minutes.

    • If you would like to complete this survey, continue by reading the following instructions.
    • If you would like to do this survey at another time, click   
      .
    •   

    • If you do not want to complete this survey, click   
         to return.


    Parking Services Department
    (Excluding Security Services)

    1. How often have you used the services of the Parking Services Department?  Once/Year   
     Once/Semester   

     Twice/Semester   
     Monthly   

     Weekly   
     Daily
    2. At what campus have you used these services the most? Markham  
    King   

    Newnham   
    Seneca@York
     For each statement below, rate the Importance of the Parking Services Department at that campus.

     Also, if you have used the services of this department, rate your Satisfaction with the services provided.
    Importance

    1 = Very Unimportant
    4 = Very Important
    Satisfaction

    1 = Very Unsatisfactory
    4 = Very Satisfactory
    1 2 3 4 1 2 3 4
    3. Employees are professional.
    4. Parking lots are well maintained.
    5. Employees are helpful and courteous.
    6. Parking is easily accessible to all students.
    7. Rate this department for overall customer service:  
      1 2 3 4 1 2 3 4
    8. Comments:

    Admissions

    Book Store

    College Services

    Financial Aid

    Learning Centres

    Library

    Micro Computer Centre

    OneCard

    Registration

    Security

    SIRIS

    Student Life

    Test Centre


    Finished
    If you wish to provide feedback about the services of another department, click the appropriate department on the left and then click Submit.

    If don’t want to do any more, click Finished and click Submit.


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